Terms & Conditions

By using this site or engaging our services, you agree to these terms.

Services

NESO provides business and real-estate advisory deliverables. Nothing here is legal, financial, tax, or investment advice. Regulated real-estate and entitlement work is directional and, where required, delivered with licensed local professionals.

Credits & payment

Services are purchased with prepaid credits (1 credit = $50). Credits are bought in blocks and applied only to work you approve in writing — the quote is the approval. Each block is valid for 13 weeks from its own purchase date, extendable to 39 weeks with the Credit Rollover membership or a qualifying block or plan. Before a block expires we contact you and offer to extend it; if it lapses, the value goes to our community fund rather than to NESO. Credits are non-transferable. Refunds are governed by our Refund Policy.

Your responsibilities

Provide accurate information and timely materials and feedback so we can deliver on schedule.

No guarantee of outcomes

We do not guarantee grant awards, funding, approvals, or any specific result.

Refunds

Refund windows differ by product and close at the moment the thing you paid for becomes irreversible — a redeemed unlock code, a confirmed report engagement, an approved quote, a held call. The full schedule, stated per product, is the Refund Policy, and the window shown on each listing is part of these terms.

Intellectual property

On full payment you own the final deliverables. We retain our pre-existing tools, templates, and methods, and may show non-confidential work in our portfolio unless you ask us not to.

Limitation of liability

To the maximum extent permitted by law, our liability for any claim is limited to the amount you paid for the relevant service, and we are not liable for indirect or consequential damages.

Confidentiality

We keep your non-public information confidential.

Text messages

If you provide a mobile number, or text our business number (901) 295-0322, you agree to receive text messages from NESO about your inquiry or engagement. Message frequency varies and is typically fewer than 10 messages per month. Message and data rates may apply. Reply STOP to opt out or HELP for help. Mobile numbers and SMS consent are never shared or sold to third parties for their own marketing. See our Privacy Policy for detail.

Governing law

These terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws principles.

Contact

Questions? Email [email protected] or text (901) 295-0322.